Exchanges and returns

Exchanges and returns must be made within 15 days after receiving your order.

Our jewelry may be exchanged for another item of equal or greater value. We reserve the right to refuse exchanges communicated or sent after the deadline, or items that are not in the same condition as when purchased.

To exchange or return items, they must be sent in their original packaging to our store at:
Coquine Jewelry
Largo dos Lóios, 79
4050-338 Porto

Shipping costs will be borne by the customer. To facilitate the exchange or return process, please include your order number.

REPAIRS

To repair any item, please contact us at: hello@coquinejewelry.com